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Credit Card Payment

For your convenience, we accept payment for utility bills in the form of:

Cash, Check, Money Order, Cashier’s Check, Bank Drafts, Online Bill Payment**, and Credit Card*

Payment With a Credit Card

To make an Online Credit Card Bill Payment, click HERE.
*    A 3% processing fee is added to all Credit Card payments.
**  There is a $1.25 online fee, plus a 3% processing fee added to all Online Bill Payments.

Please Note:
Utility bills are due 15 days after they are issued.  If payment is not received by the 16th day, a 10% penalty shall be assessed.  If an account becomes two months past due, balance in full must be paid to avoid disconnection of services.  Failure to receive bill does not entitle payment without penalty.

Pay Directly From a Checking or Savings Account Each month

The water, sewer, and garbage payment can be automatically deducted from your checking or savings account. Each month an invoice is mailed to you to inform you of the amount of the bill, but the payment is taken directly from your account. See the application for other important information.

To set up direct payment of your account, download the application by clicking HERE.

Once you have completed the form, take it (or mail it) with a voided check to:
Water Office
P.O. Box 758
Port Neches, Texas, 77651

Please continue to pay your bill as you have in the past, until your bill includes the message “PD BY DRAFT”.

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