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What is 211?em_211-logo1

211 Link:

  • 2-1-1 is a national abbreviated dialing code for free access to health and human services information and referral.
  • People who call 2-1-1 in Texas will be connected directly to the Texas I&R Network (TIRN) Area Information Center (AIC) for their community. Locally the Area Agency on Aging of Southeast Texas services as the AIC for Hardin, Jefferson and Orange counties.


“We must be able to detect and deter terrorist threats before they happen. And if America is attacked, [we must] be able to trigger a seamless system of rapid response and recovery.”

Tom Ridge,
Director – Office of Homeland Security

How Does 211 Assist During Hurricane Evacuation?


Port Neches residents can register through the State 211 system.

Once registered, the State forwards the applicant information to City Emergency Management Coordinators. In Port Neches, the information is recorded in the secure Sabine Neches Chief’s Association Tracking Software.


Below is the electronic form used by the Texas 211 Registry System to gather resident information.


Southeast Texas Alerting Network STAN

STAN can call you at home, but it's important to register your cell phone too.